PRIVACY POLICY
Effective: November 1, 2026
Local Web Solutions (“LWS,” “we,” “us”) is a sole proprietorship based in Louisiana. This policy explains what information we collect, how we use it, and your choices. Contact: office@localwebsolutions.net | [MAILING ADDRESS]
INFORMATION WE COLLECT
– Information you give us: name, business name, email address, phone number, and details you share when you contact us, fill out a form, or sign up for our services.
– Business profile information: access you grant to your Google Business Profile so we can manage reviews and listings on your behalf.
– Payment information: payments are handled by our payment processor. We do not store full card numbers.
– Website usage: basic technical information such as browser type and pages visited.
HOW WE USE IT
– To provide, support, and bill for our services.
– To respond to your questions and send service-related messages.
– To send review requests and replies on behalf of our business clients. Customer contact information we handle for a client is used only to provide that client’s service.
– To improve our website and services.
AI-ASSISTED REPLIES
We use AI tools to draft replies to online reviews. Replies are approved by the business owner before they are posted.
TEXT MESSAGING (SMS)
By giving us your mobile number and agreeing to receive texts, you consent to receive text messages from LWS and from businesses that use our service to request reviews or follow up with you. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of purchasing any goods or services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
SHARING
We do not sell your personal information. We share it only with service providers that help us operate (such as website hosting, email delivery, payment processing, and our customer management platform), and where required by law.
YOUR CHOICES
You may ask us to access, correct, or delete your information, or opt out of emails or texts, by emailing office@localwebsolutions.net. Every marketing email includes an unsubscribe link.
SECURITY AND RETENTION
We use reasonable safeguards and keep information only as long as needed to provide our services or meet legal requirements.
CHANGES
We may update this policy and will post the new date above.
For any privacy-related questions or requests, please contact us at office@localwebsolutions.net.